Terms and Conditions wosbet

1 Definitions and Interpretation

In this wosbet terms and conditions document, the following words and phrases carry the meanings as stated:

• "Platform" — refers to the wosbet website accessible at https://wosbet.wine and all services provided therein.
• "User" / "You" — refers to any individual who registers, logs in or uses wosbet services in any manner.
• "Account" — refers to the personal account registered by the User on the wosbet Platform.
• "Balance" — refers to the total amount of funds held in a User's account at any given time.
• "Bonus" — refers to any promotional credits, free money, cashback or other benefits granted by wosbet to Users subject to the specified conditions.
• "Wagering Requirement" — refers to the minimum total amount of bets that must be placed by the User before any winnings derived from a bonus may be withdrawn.
• "Games" — encompasses all slots, live casino, sports betting, crash games and all other betting products offered on the Platform.

2 User Eligibility

Use of the wosbet Platform is restricted to individuals who meet all of the following eligibility requirements:

• Aged at least 21 years old on the date of registration.
• Has full legal capacity to enter into this agreement.
• Not located in a jurisdiction that prohibits online gambling under local law.
• Not listed on any voluntary or mandatory self-exclusion register.
• Registers with information that is true, accurate and current.

wosbet reserves the right at any time to request identity verification from Users, including a copy of their identity card (MyKad) or other appropriate documents, for the purpose of complying with Know Your Customer (KYC) procedures.

3 Account Registration

3.1 One Account Per User

Each user is only permitted to hold one (1) active account on wosbet at any one time. Registering multiple accounts using the same name, email, phone number, IP address or payment method is strictly prohibited.

3.2 Registration Information

Users must provide true and complete information during registration, including their full name, active mobile phone number and valid email address. Any changes to personal information must be updated through the account or notified to the customer support team.

3.3 Password Security

Users are fully responsible for maintaining the confidentiality of their account password. wosbet is not liable for any losses resulting from unauthorised access caused by the User's own negligence in safeguarding their login credentials.

4 Deposits and Payments

wosbet supports a range of local Malaysian payment methods for the convenience of Users. The following table outlines the general deposit conditions:

4.1 Deposit Conditions

• All deposits must be made using a payment method registered in the User's own name. Third-party deposits are not accepted.
• wosbet does not charge any processing fees on deposits. However, payment service providers may impose their own charges which are outside the Platform's control.
• All amounts on the platform are stated in Malaysian Ringgit (RM / MYR).

5 Withdrawals

Withdrawals from a wosbet account are subject to the following conditions:

• The minimum withdrawal for all methods is RM50.
• Withdrawals are usually processed within 10 to 45 minutes after the request is approved.
• Users must ensure all wagering requirements for any active bonus have been met before submitting a withdrawal request.
• Withdrawals may only be made to an account or e-wallet registered in the User's own name.
• wosbet reserves the right to request identity verification before approving any withdrawal as a standard security measure.

6 Bonus and Promotion Terms

6.1 Welcome Bonus

wosbet offers a welcome bonus of 200% on the first deposit up to a maximum of RM1,000. The wagering requirement for this bonus is 20 times the bonus amount received.

Example wagering requirement calculation:

• Deposit RM100 → Bonus RM200 → Balance RM300 → Wagering requirement: RM200 × 20 = RM4,000
• Deposit RM1,200 → Bonus RM1,000 → Balance RM2,200 → Wagering requirement: RM1,000 × 20 = RM20,000

6.2 VIP Program and Cashback

Active users are eligible to join the wosbet VIP program, which consists of four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback varies by membership level:

• Bronze — weekly cashback up to 0.2%
• Silver — weekly cashback up to 0.5%
• Gold — weekly cashback up to 0.8%
• Platinum — weekly cashback up to 1.0%

VIP level upgrades depend on the User's betting activity and loyalty to the Platform over time.

6.3 General Bonus Terms

• Each User is entitled to receive the welcome bonus once only.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• wosbet reserves the right to void any bonus if there is suspicion of misuse or fraud.
• Specific terms for each promotion are stated on the relevant promotion page and take precedence over these general terms where there is a conflict.

7 User Conduct

Users agree not to engage in any of the following activities while using the wosbet Platform:

• Using automated software, bots, or any tools designed to manipulate game outcomes or the bonus system.
• Colluding with other Users to exploit promotions or payment systems through unfair methods.
• Disclosing or transferring account information to third parties for any purpose.
• Making financial transactions linked to illegal activities, including money laundering.
• Accessing the Platform through a proxy or VPN to conceal your actual location or bypass imposed restrictions.
• Interfering with or attempting to disrupt the technical functions of the Platform in any way.

8 Account Closure

8.1 Closure by User

Users may close their account at any time by contacting wosbet customer support via live chat or email. Prior to closure, all eligible withdrawable balances will be returned to the User subject to applicable wagering requirements.

8.2 Closure by wosbet

wosbet reserves the right to close or suspend a User's account without prior notice in the following circumstances:

• Breach of these terms and conditions or any specific game rules.
• Providing false or misleading information during registration or the KYC process.
• Suspected involvement in fraudulent activity or money laundering.
• Instructions from relevant legal authorities.

8.3 Self-Exclusion

Users who wish to stop gambling may apply for self-exclusion through the customer support section. wosbet supports responsible gambling practices and will process such requests promptly. For more information on responsible gambling tools, please visit our Responsible Gambling page.

9 Limitation of Liability

To the extent permitted by applicable law, wosbet will not be liable for:

• Any direct, indirect, incidental, or consequential losses arising from use of the Platform.
• Service disruptions caused by factors outside wosbet's control, including internet infrastructure failures, natural disasters, or actions by authorities.
• Losses resulting from betting decisions made by Users based on information obtained from sources outside the Platform.
• Delays in processing deposits or withdrawals caused by third parties such as banks or e-wallet providers.

The wosbet Platform is provided as-is. wosbet endeavours to keep the service available at all times but makes no absolute guarantee regarding uptime or the absence of technical disruptions.

10 Amendments to Terms

wosbet reserves the right to modify, add, or remove any part of these terms and conditions at any time without prior notice to Users. Changes made will take effect immediately upon publication on the Platform.

It is the User's responsibility to review these terms and conditions periodically to stay informed of the latest changes. Continued use of the Platform after any changes are published constitutes automatic acceptance of the updated terms.